Page 22 - Riverstones Room

Frequently Asked Questions

Will you follow the same sleep routine I do at home with my child? This
question is often answered in the discussions that we have during the pre
visits. We do our best to ensure there is continuity between preschool and
home and will talk openly with you about any changes that may need to
be made. We are fortunate to have a higher ratio that allows us to have a
teacher in the sleep room with your child while they fall asleep and once
asleep we do five – ten minute checks as per Ministry of Education
requirements.
Do you keep a log book or a diary for my child? In the over two year old
classrooms we do not keep an individual diary but all sleeps and nappies
are recorded within the classroom and you are welcome to access these
charts at the end of the day, however we do pride ourselves on our
communication with parents and teachers will relay the information to you
at the end of the day. If you are needing any further reassurance or records,
please speak with your child’s key teacher or Kirsten.
Will you let me know if my child is upset? Yes, we certainly will, especially
during the settling period. We won’t hesitate to call you if your child has
been unsettled. We get to know your child very well and like to have open,
honest communication with you about what we feel is best for the well
being of your child.
What happens if I pick my child up late, is there a late fee? You need to notify
the centre by text or call if you are going to be late. If the centre isn’t
notified you may be charged an initial late fee of $10.00 followed by a
further charge depending on how late you arrive. If you are constantly late
we will discuss with you about changing your child’s booking so we can
staff accordingly as staff may have to lengthen their shift if you are late.
These expectations also apply for early drop offs, however only if you are
to leave your child before their booking time has begun.
Do you do profile books or online profile? Yes, we use Storypark, an online
learning profile at a fee of $20 per year. Here you can invite family to read
your child’s stories and interact within your child’s learning journey.
Do you celebrate special events? Yes we do. We often do special person’s
week, family events, Matariki and of course an end of year Christmas party.
Can I bring a cake/muffin etc on my child’s birthday? You sure can. Please
provide us with the recipe or ingredient list for our records so we can share
it with all the tamariki. We will do a special mat time and a kai time for
your child and be sure to send you through the photos. If you would rather
not bring in a cake we can make a playdough cake instead. We are aware